Profile
Self-motivated, strategic, entrepreneurial leader with a passion for technology and learning. Over 15 years of experience in project management, process improvement, learning design, and technology with a focus on customer service. Broad range of skill sets including Project Management, Mentoring, Instructional Design, Quality Assurance and Control, Data Analysis, and Technology. Excellent team and cross team building skills. Presenter at national conferences including Training 2013 and eLearning Dev Con.
Instructional Design and Development: Use knowledge of ADDIE model, learning theories, adult learning principals and current research on learning, teaching, instructional design and web design to design and develop eLearning content, as well as traditional face-to-face curriculum. Use and apply desktop publishing, spreadsheet, word processing, rapid development, and web development technologies. Evaluate training for effectiveness using Kirkpatrick’s Model.
Teaching: Experience teaching in multiple environments; face-to-face, online synchronous and asynchronous, high school, corporate, professional development, continuing education, and graduate studies.
Project Management: Experience managing projects from start to finish, including soliciting requirements, development of project plans, scope, budgeting, objectives, work break down structures, deliverables, analyzing project data and risk management. Experience managing client and vendor expectations. Proficient in Microsoft Project, Ontime, and the Agile approach to software development. Able to facilitate project meetings and move projects forward in a timely and cost-effective manner.
Quality Assurance and Control: Experience writing quality plans and reviewing eLearning courses to ensure consistency, accuracy, accessibility, usability and effectiveness. Items reviewed include design, spelling and grammar, formatting and layout, 508/W3C compliance and industry standards compliance.
Technical Writing: Experience in developing and editing technical communications such as installation instructions, and quick reference guides. Able to research, analyze, and edit system information, as well as interpret and simplify IT concepts for defined audiences.
Computer Competencies
Languages/Coding: HTML5, CSS3, JavaScript/jQuery, ActionScript
Operating Systems: Windows XP, Vista, 7; Mac OS X
Learning Management Systems: Blackboard, Educator, Moodle
Applications: Active Directory, Microsoft Office Excel, Word, PowerPoint, Outlook, SharePoint, Access, Microsoft Project; Adobe Dreamweaver, Photoshop, Fireworks, Captivate, SnagIt, Jing, OnTime
Education
Master of Education Curriculum and Instruction concentration in Instructional Design University of South Florida, 2011
Graduate Studies in Human Computer Interaction University of Massachusetts Lowell, 2000
Bachelor’s of Science, Psychology Bridgewater State University, 1985
Certifications
Project Management Professional (PMP)2013
Florida Professional Certificate valid through 2016
Business Education, Exceptional Student Education, Middle School Curriculum
Microsoft Certified Office Expert – Word, Excel 2011
Microsoft Office Master 2011
Professional Experience
Senior Project Manager, Fullbridge, Boston, MA 2015- present
Brought on board to manage a team of curriculum designers, develop processes, and educate the organization on best practices in Instructional Design. Notable clients include Goldman Sachs and Holy Cross College
Project Management: Managed simultaneous projects. Instituted a KanBan board to easily visual workflow
Senior Training Developer, PHT Corp, Charlestown, MA 2014- 2015
Brought on board to improve processes and train the team on ways to create engaging eLearning and develop a mobile strategy. Notable clients include GlaxoSmithKline, Shire, and Janssen
Instructional Design and Development: Designed and developed responsive modules for display on phones, tablets and computers. Mentored team members on responsive design and usability. Core technologies used: Captivate 8, Adobe Suite.
Project Management: Managed simultaneous projects. Instituted a process improvement project to document processes.
Personnel Management: Mentored junior developers and trainers including developing Professional Development Plans
Instructional Design Lead, Delta Career Education, Alexandria, VA 2013- 2014
Brought on board to build and lead a team to convert courses to engaging eLearning and to develop new curriculum.
Instructional Design and Development: Designed and developed responsive 508-compliant online and blended learning courses. Worked closely with subject matter experts from a variety of backgrounds. Directed filming and editing of videos for courses. Core technologies used: HTML5, CSS, Bootstrap, jQuery, Adobe Suite, Captivate.
Project Management: Managed simultaneous curriculum development projects. Wrote and updated project plans. Managed schedules. Negotiated contracts. Facilitated project kick-off and meetings to complete projects on time and within budget. Managed SME, contractor, and vendor relationships.
Personnel Management: Managed 1 direct report and 15 indirect reports including coaching and developing Professional Development Plans
Instructional Designer/Teacher, Florida Virtual School, Orlando, FL 2007 – 2013
Teaching/Training: Taught professional development classes face-to-face and online. Mentored new teachers and development technicians. Taught online courses in Algebra and Web Design 2. Maintained a course load of 150-225 students with a 98% satisfaction rating from students. Adapted curriculum to engage students using project-based assignments.
Instructional Design and Development: Designed and developed Professional Development offerings for employees and clients using the ADDIE model including needs analysis, script writing, storyboarding, developing content and evaluating courses. Converted face-to-face courses to eLearning courses. Core technologies used: HTML5, CSS, JavaScript, jQuery, Adobe Suite, Captivate.
Project Management: Utilized the Agile development process to manage training projects. Write and update project plans. Facilitate project kick-off and daily or weekly scrum meetings to complete projects on time and within budget.
Quality Assurance and Control: Wrote quality assurance plan with a focus on continuing quality improvements and adherence to section 508. Perform peer and alpha reviews of eLearning courses following established QA and QC guidelines.
Personnel Management: Managed 5 indirect reports
Organizational Roles: Brainstorming Committee, Balanced Scorecard Committee, Research Committee, District Accreditation Committee, Lead Member of Legislative Committee
Technology Specialist,Lee County Public Schools, Fort Myers, FL 2001 – 2007
Teaching/Training: Taught full high school curriculum adapting curriculum from NovaNET and PLATO. Taught professional development for teachers and staff. Taught Windows and PhotoShop adult education classes. Taught Microsoft Office course for the Business and Industry Services.
Instructional Design and Curriculum Development: Designed and developed curriculum for City of Cape Coral conversion to Microsoft Office 2003. Adapted NovaNet and PLATO curriculum to meet State Standards. Designed curriculum to meet the needs of individual students who were temporarily placed. Helped design curriculum for the Technology Academy. Participated in the Master Scheduling Plan for the Alternative Learning Center and South Fort Myers High School
Project Management: Developed the technology plan for South Fort Myers High School. Responsible for implementation and quality control of the technology plan. Obtained bids and chose vendors. Managed vendors. Facilitated communication between district, school and vendors.
Quality Assurance and Control: Responsible for the oversight of district and vendor installations.
Technology Support: Responsible for network administration. Setup and maintained 10 computer labs, and classroom teacher/student stations. Troubleshoot hardware and software issues. Installed and maintained software on servers, thin clients, laptops and desktops.
Personnel Management: Managed team of 15 student technology interns including training, scheduling and evaluating
Site Director, Youth Tech Entrepreneurs, Malden, MA 2000-2001
Teaching: Taught Web Design and Business course for students in a competitive entrepreneurial program. Focus was on teaching how to write and develop a business plan, interacting with clients, and web development. Mentored new teachers.
Instructional Design and Curriculum Development: Designed and developed curriculum to teach students how to run their own Web Design business.
Personnel Management: Managed 1 direct report, including onboarding, mentoring, and evaluating
Computer Specialist/Teacher, Tyngsboro Jr. /Sr. High School, Tyngsboro, MA 1998-2000
Teaching/Training: Taught professional development classes for teachers. Taught Computer Application and Web Design.
Instructional Design and Curriculum Development: Designed and developed Web Design curriculum.
Technology Support: Responsible for network administration (Apple Share, Ethernet, Novell). Maintained two IBM and two Mac computer labs and all classroom stations. Installed and maintained software on all school computers.
Personnel Management: Managed team of 5 student technology interns, including training, scheduling and evaluating
Professional Affiliations
- ASCD
- IEEE Computer Society
- iNACOL
- Project Management Institute
- Usability Professionals’ Association
- World Organization of Webmasters
